About Storecheckers

For over 35 years, Storecheckers has helped organisations across the UK improve customer experience, strengthen operational standards, and increase sales through mystery shopping, market research, and training programmes.

We support organisations of all sizes, including retailers, hospitality venues, leisure operators, franchise businesses, financial institutions, healthcare providers, and brands wanting to monitor how products are promoted in-store.

As members of the Mystery Shopping Providers Association, we work to the highest professional and ethical standards.

Find out more - speak to our team

Tailored research built around your business

No two businesses measure success in the same way, so every Storecheckers programme is built around your specific standards, KPIs, and customer touchpoints.

Our experienced researchers are carefully matched to your business profile and deliver impartial assessments across:

  • Retail stores
  • Restaurants and hospitality venues
  • Leisure and entertainment
  • Telephone and online ordering
  • Franchise networks
  • Product and brand compliance
  • Public spaces, transport hubs, and visitor attractions

Every visit is backed by bespoke reporting that makes it easy to benchmark performance, identify trends, and pinpoint exactly where improvements are needed.

What clients get

Storecheckers gives clients more than data. We provide the clarity and support needed to drive measurable improvement.

  • Clear benchmarking against service standards
  • Detailed, objective reporting and trend analysis
  • Instant access to current and historical performance data
  • Flexible reporting formats that evolve with your needs
  • Ongoing consultation and strategic review meetings
  • Dedicated client support from setup through to optimisation
  • Training recommendations aligned to research findings

A partner focused on growth

Our long-standing client relationships are built on trust, flexibility, and results. With tailored programmes, experienced researchers, and reliable reporting, Storecheckers helps businesses stay ahead in competitive markets by turning customer insight into action.

Because when service improves, sales, loyalty, and profit follow.

Find out more - speak to our team