Since 1989 Storecheckers has built a reputation for providing top quality Mystery Shopping, Market Research & Training based on building long term relationships with clients who have increased sales and profits by continually improving customer service.

For the last 4 years Storecheckers provided Manchester United with a Mystery Shopping & Reporting programme aimed at our partners giving us detailed and objective analyses of customers’ experiences. This has proven to be an invaluable and cost effective tool to assist Manchester United to improve the performance of its business.

Now covering over 800 retail sites throughout the UK Storecheckers’ Mystery Shopping team alwaysconducted themselves well and the clarity of their reports well respected by the Management and Staff in our Branches.

Over a 5 year period we have developed a strong partnership with Storecheckers and as a result have seen great improvements in our customer service proposition as we continuously challenge ourselves.

We found Storecheckers to be extremely proactive, organised and professional at all times. The reports produced were of an excellent standard and BID members were impressed with the individual feedback sessions provided.

Storecheckers formulated a good reporting format in response to our needs and our project was delivered on time and within budget. The whole team at Storecheckers proved to be enthusiastic, professional and consistent throughout the whole process, and we were pleased with the quality of reports produced.