Storecheckers act as an impartial assessor of the workplace, assisting our clients in monitoring and improving targeted company standards to:

  • Generate ongoing improvements in staff performance
  • Create confident, motivated staff
  • Deliver excellent service
  • Increase customer loyalty
  • Maximise sales penetration

As members of the Mystery Shopping Providers' Association (MSPA) Storecheckers abides by the MSPA's Code of Professional Ethics & Standards. We strive to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services as a member of this elite group of specialists.

Storecheckers has been recognised as an Investor in People since 1999 and is committed to continuous improvement of our researchers to ensure best practice. The Storecheckers' team work with pride and 100% commitment. This means that we can assure clients of a quality enriched service for Mystery Shopping, Market Research and Training.

The Storecheckers' route to success means that clients can:

  • Set realistic and achievable targets based on an objective analysis of performance
  • Incentivise and reward good service
  • Identify poor service and retrain
  • Monitor and measure training effectiveness
  • Implement changes and progress with constant feedback and monitoring

The benefits for clients are all encompassing from reducing staff turnover and creating a knowledgeable, loyal and proactive team of confident, motivated staff through to increasing sales and generating loyal customers to raise their profitability and corporate value.